Table Of Content
We offer an easy-to-use site that is optimized for mobile, which is where younger travelers prefer to research and book vacations. Then we combine the instant booking of an online travel agency with the live customer service of an offline agent. Cruisebound is focused on bringing the joy of cruising to all travelers.
The customer service team was amazing…
Customers can easily book cruises with every major cruise company online versus through a traditional method. Cruisebound customers can book cruises for every vacation need from family-friendly trips to a once-in-a-lifetime Alaska adventure - Cruisebound makes it easy to arrange and manage all types of cruise vacations. The pandemic and lockdowns upended the travel industry but no segment was impacted as much as cruises.
People & Culture
I called Marianne and she was able to fix it within 2 minutes. The best I have ever experience in 50 plus years of traveling. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation.
Man arrested after woman found dead on Margaritaville cruise headed for the Bahamas - USA TODAY
Man arrested after woman found dead on Margaritaville cruise headed for the Bahamas.
Posted: Thu, 14 Mar 2024 07:00:00 GMT [source]
Fast and friendly
I got a call within an hour after booking a cruise and she was able to confirm everything and even change my rooms to a better experience without me asking about it. I was astonished and I’m glad I booked with CruiseBound. This is my first time and I will never go back to other websites. Cruisebound, a newly launched site aimed at first-time cruisers, simplifies the often complicated process by aggregating all the deals with easy comparison tools.
Tell us about the product or service that Cruisebound offers. UpLift, a technology-driven behavioral health company delivering in-network therapy and psychiatry, today announced that it has acquired TAO Connect, ... Grit Daily News is the premier startup news hub. It is the top news source on Millennial and Gen Z startups — from fashion, tech, influencers, entrepreneurship, and funding. Based in New York, our team is global and brings with it over 400 years of combined reporting experience. The Series A round was co-led by former Booking Holdings CEO Jeff Boyd and PAR Capital Ventures.
Products
Prior to the pandemic, the industry contributed to more than $154B for the economy, employing nearly 2M individuals. Despite the popularity of cruises, the industry has long focused on in-person travel agencies for distribution with less than 25% of reservations made online. Cruisebound is a tech-enabled online travel agency, focused exclusively on cruises, that is looking to bring the industry online with an experience built specifically for cruise bookings.
The only issue was with the process, as I don’t recall receiving an advance email that the balance of my upcoming cruise would be automatically processed with the credit card on file. She made it very easy to go through the booking process. I was planning a family trip for 17 people and she helped me with the whole process and made me feel important and answered all my million questions. The customer service rep was wonderful phenomenal outstanding. Help me guide me in the right direction. She actually took the time explained to me what's going on.
Marianne has been so helpful with our…
Through this partnership, Cruisebound enables its guests to make flexible bookings whenever they need to, as well as helps them plan and manage all types of cruise vacations. This payment option also allows customers to reserve cruise experiences by spreading the cost over easy monthly payments. Uplift’s pay over time option allows customers to easily upgrade to a larger cabin class, add onboard amenities, or shore excursions for only a few extra dollars per month, according to Cruisebound. Cruisebound compares prices, itineraries, ships and cabin types across all major cruise lines.
Cruise bound was amazing with communication
(I didn’t have to disclose why the balcony was important to me, they just wanted to make sure we’d gotten what we planned to have so that was a plus as well). "The founders of Cruisebound have a proven track record of solving customer pain points by leveraging data science and experimentation to build great products," he added. "I am confident that Cruisebound will drive new customers to an industry recovering from the pandemic and launching record levels of new ships."
The website is specifically designed to help millennial and Gen Z travelers book their first cruise. I had an issue with my booking which resulted in the cruise line cancellation of my booking. Francine helped me out and had my booking rescheduled on the same cruise along with adding an additional person. Hi Gaylen,Thank you for sharing your feedback.
Available both on desktop and mobile, the site estimates it can help travelers find personalized savings of between 15 and 30 percent. Cruisebound co-founder and CEO Pierre-Olivier Lepage said in a statement that other travel sites are not designed to handle cruise bookings, which he said is a complicated process. Our experience with the customer service and cruise line was amazing; because they resolved our issue within 24 hours as promised.
What should be a quick one-and-done booking experience often gets intimidating once you start searching for the right cruise, as various sites start drawing travelers in with various perks and deals. The OTA's founding team, including Lepage, was the team that built Rocket Travel, a company focused on enabling customers to earn rewards when booking hotels. It was acquired by Booking Holdings in 2015. Cruisebound is targeting new-to-cruise customers looking for deals, and has designed its user interface to be responsive on both mobile phones and desktop computers.
From that once-in-a-lifetime Alaska adventure to your annual snorkeling excursion, Cruisebound makes it easy to book and manage all of your cruise vacations. About UpliftUplift is the leading Buy Now, Pay Later solution that empowers people to get more out of life, one thoughtful purchase at a time. Uplift is currently available throughout the United States and Canada. "With Cruisebound's innovative approach to booking a cruise vacation combined with Uplift's travel-focused payment options, consumers will be able to book and enjoy an elevated vacation experience," said Rob Borden, SVP of Commercial & Cruise.
Cruise Bound for Bahamas Rerouted to Boston and Canada, Passengers 'Devastated' - PEOPLE
Cruise Bound for Bahamas Rerouted to Boston and Canada, Passengers 'Devastated'.
Posted: Thu, 21 Dec 2023 08:00:00 GMT [source]
Cruisebound will invest the funds to improve the customer experience through product innovation and marketing to reach first-time cruisers. Online travel agencies have spent years helping customers find the cheapest flight, hotel room or rental car for their vacation. One of those companies, Rocket Travel, was acquired in 2015 by a major player in the space, Bookings Holdings — which owns Booking.com, Priceline and KAYAK. Customer service (Roland) was able to expeditiously answer my questions and in a very professional manner.
We had an issue with our room being changed from balcony, which was a deal breaker on if I could even go on the cruise at all. I have OCD and large groups of people can be problematic at times and I didn’t want to be cooped in the room the entire boat ride because of this. I contacted customer support and they contacted the cruise line which got us a balcony room very quickly without any hiccups or problems.
Launched last week, Cruisebound promises greater savings and a simplified booking process. While you don’t have to call us to make a booking, we’re always here to help. We’re available via phone, email or chat to help with questions, changes, and whatever else you need to make your cruise vacation a success. Cruisebound and Uplift have joined forces to provide guests with a buy now pay later payment option on all bookings, according to a press release. After working through the integration with Booking Holdings, several alumni from Rocket Travel decided in 2021 to form Cruisebound, a travel website specifically designed to help millennial and Gen Z travelers book their first cruise.
No comments:
Post a Comment